Each piece is individually handcrafted to order using materials provided specifically for you. For this reason, we are unable to accept returns or exchanges.
Please review all product details and personalization choices carefully before placing your order.
If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery, including your order number and clear photographs of the issue. We will review the matter and, where appropriate, arrange a repair, replacement, or other suitable solution.
Because every piece is handmade, there will be minor variations in color, pattern, positioning, and appearance.
If you have any questions or concerns about your order, please contact us. We will always do our best to help.
